Refund Policy

Experience a risk-free trial with our 90-day money-back guarantee on all our shoes. Let your kids give them a full test run, ensuring their complete satisfaction. If within 90 days they don't absolutely love them, no worries! Simply return the shoes in their original packaging for a full refund. For returns, reach out to us at, and we'll guide you through the process. We're here to ensure your happiness with our products.

You can always contact us for any return questions at

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on final sale items.

The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded to your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.